Priced per image, in dollars, before you run it.

Questions

What happens when my AI credit runs out?

A job that needs more credit than you have is refused when you submit it, before anything runs: 402 insufficient_credit (retryable: false). Credit your running jobs already hold counts as spent until they finish, so a burst of jobs cannot all start against the same balance. Top up, then submit it again. A dry run (?dryRun=true) says in advance whether you have enough. The monthly credit is spent before credit you bought, and work that has already finished is always charged. With auto top-up on, a charge may take the balance below zero by up to one top-up while that top-up is on its way.

Does the monthly credit roll over?

No. Monthly credit is for that month and does not roll over. Credit you buy — and the one-time welcome credit — never expires.

What happens when the Free plan's deterministic ops run out?

Nothing stops. Past the Free plan's monthly allowance of 200 deterministic ops, each one is paid from your balance at $0.002 — the balance AI ops are paid from, welcome credit included. Only a call the balance cannot cover is refused: 402 insufficient_credit (retryable: false). A dry run (?dryRun=true) says how many of a job's runs fall past the allowance and what they cost. Pro and Max have no such limit. AI ops are paid from credit and do not count against it.

If I downgrade or cancel, what happens to the assets I already stored?

They keep the retention they were created with. Each asset's retention is stamped when it is created, from the plan you are on at that moment, and never recomputed — so a downgrade or a cancellation does not shorten what you already paid to store. Assets created after the change get the new plan's retention. Retention today: 30 days on Free, 180 days on Pro and 1 year on Max.

Can I cancel any time?

Yes, on Usage & billing, without writing to anyone. A cancellation takes effect at the end of the period you have paid for: until then the plan and its limits stay as they are, and you can resume it. After that the account is on Free.

Can I get a refund?

Unused credit you bought is refundable within 14 days of purchase; credit already spent is not. Write to support@imagestep.dev. Your rights under consumer law are not affected.

Do you charge per image or per call?

Per image. An AI op is charged for each image it returns, at the model's listed price. Deterministic ops are not charged per image: Pro and Max run them without limit, and Free counts them against a monthly allowance and pays only for the runs past it. A dry run (?dryRun=true) returns a job's exact cost before anything is spent.

Is there a yearly price?

Yes: Pro is $200 a year and Max is $1,000 a year — switch the plan table to Yearly. The year is paid up front, and the monthly credit still arrives month by month.

Cancel, resume and top up on Usage & billing. The full rules are in the terms; anything else, write to support@imagestep.dev or see support.